![]() It is absolutely absurd to me that a company would not stand behind their brand in this case. I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harm's way from a potential failure. I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot. I countered with $5,000 and the CDI code to which they accepted. ![]() I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan.
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